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Important Update: Due to a transition within Jaguar Land Rover’s (JLR) supply network, delays are expected for non-stocked Genuine parts—anticipate an additional 1-3 working days for dispatch. See more about this update.

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Terms & Conditions

Welcome to LR Centre Ltd. Before placing your order, we advise you to read these terms and conditions, along with our Returns Page and Delivery Page. Understanding these terms is essential before completing your transaction.

Pricing and Payment

  • Price Changes: We strive to keep all prices current, but they may change due to various factors. We are not obligated to maintain quoted prices.

  • Taxes and Duties: Prices exclude UK VAT unless stated. Goods shipped within the UK are subject to VAT, while international shipments may incur import duties and taxes, payable by the customer upon arrival in their country. Please note that the customer will be liable for any charges incurred for goods being returned because of refusal to pay these charges.

  • Payment Methods: We accept major credit and debit cards. We no longer accept cheques. Transactions are processed through SagePay or PayPal for security. LR Centre Ltd reserves the right to reject any transaction we believe to be fraudulent.

Delivery Policy

  • Dispatch: Orders placed before midday are dispatched the next day, subject to stock availability.

  • Stock Availability: In case of stock shortages, we may experience short delays. We will notify you if we are unable to obtain an item.

  • Delivery Details: For more information, refer to our Delivery Policy Page.

Returns and Warranty

  • General Returns: Unused goods in original packaging can be returned within 30 days of dispatch. Note: Genuine Land Rover parts have a 7-day return window and must be unopened. Please use our Returns Form

  • Warranty: All parts come with a one-year warranty. Return faulty goods with a completed Warranty Return Form. See our Returns Section for more details.

Product Information

  • Accuracy: We endeavor to provide accurate product information. If unsure, please contact our sales advisors.

  • Part Numbers: Reference numbers are used for identification purposes and do not indicate the manufacturer.

Emissions products (including Downpipes)

Where we have supplied an emissions product of any kind, either cosmetic or functioning, it is supplied under the understanding that, unless specifically stated in the item description, we will not warrant that the product will at any time pass inspection by legislative powers, government agents, or independent authority of any kind.  By purchasing these products, you are entering into an agreement that you are assuming all rights and responsibilities for the use of the products that we have supplied.  We have no control as to how our products are fitted and used.  We have supplied the goods understanding that you, the purchaser, is responsible for the fitting and use of products, and complying with territorial regulations and laws for the country(s) in which the product is to be used.  Demand Engineering Limited will not accept any liability as a result of these products being used inappropriately, or illegally.  Certainly, in the case of the UK, it is illegal to tamper with vehicle emissions controlling products. You have been warned!

Customer Service and Communication

  • Newsletter: We send monthly newsletters with special offers and discount codes. Customers will automatically receive these emails but can unsubscribe at any time.

  • Feedback and Complaints: We welcome your feedback and aim to resolve any issues promptly. Contact us at 0151 486 0066 or Click Here to Chat with Us

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